Thought Leadership Webinar

Improving efficiency in Urgent Care Workforce Management

Salient Takeaways:

  • How to achieve and maintain proper staffing levels so urgent care clinics can concentrate on meeting their patients’ needs.
  • Best practices for controlling costs and improving profitability
  • It is not just important to have the correct staffing models in place but also the ability to execute staffing per the model

The Urgent Care Industry is one of the fastest growing segments in healthcare today and patient demand for UC access is becoming more and more popular. With such rapid growth, interest from investors, entrepreneurs and healthcare leaders has never been higher. The need to develop strong business models, execute great patient care and be as efficient as possible is imperative to long term success and scalability.

With all the good that comes out of Urgent Cares they are not immune to the standard pains associated with being a healthcare provider. Operating a profitable business with exceptional patient outcomes is job one. To maintain profitability and deliver excellent care is a well-choreographed dance between patient type, volume and the correct staffing model. Consequently, the goal becomes achieving and maintaining proper staffing levels so urgent care clinics can concentrate on meeting their patients’ needs. To keep quality of care and patient satisfaction high, urgent care leaders need to ensure they have the correct staffing model in place providing the clinic managers the ability to execute staffing per the model; intelligent workforce management.

This Webinar has ended.

Webinar Speakers
William Reau

William Reau
Principal and COO

William is the Lead Program Consultant in Healthcare Services and has served in progressive leadership positions in healthcare focusing on lean process improvement of staffing and resource management. He assists organizations thru innovative solutions and benchmarks in the re-design and standardization of scheduling policies, clinical integration, compensation metrics, recruitment, communication, on boarding and retention strategies.

Neeraj Isaac

Neeraj Isaac
Principal and CTO

Ms. Isaac is a senior executive with over 22 years of experience in the Healthcare and Information Technology industry. She has an extensive background in developing technology strategies in global markets and has a successful track record in the delivery of products and solutions in business intelligence, data warehousing, and analytics; cross-platform mobile application development; advanced web applications.

©2018 Hallmark Healthcare Solutions

Issac Ullatil

Issac Ullatil

Principal and CEO

Issac is the Principal and CEO of Hallmark Healthcare Solutions, and is the leader of the groups healthcare practice. He is actively involved in developing a physician compensation plan development and administration application along with ECG management Consultants.His experience of over 22 years encompasses a variety of strategic, business planning, and process improvement projects. He was the founder of Core3 Technologies,acquired by 3i Info- Tech a publicly traded firm (Formerly ICICI-INFOTECH). Issac received a master of business administration degree from Newport University and a master certificate in business management from A. B. Freeman School of Business at Tulane University, as well as a Bachelor of Science degree in engineering production/process from the University of Pune in India. He also holds a Lean Six Sigma Black Belt in Healthcare.

Tel: 856-231-5340
Email: isaac.ullatil@hallmarkhealthcareit.com
LinkedIn

William Reau

William Reau

Principal and COO

William is the COO and Principal of the companies Labor Productivity and Workforce Optimization practice. William is the Lead Program Consultant in Healthcare Services and has served in progressive leadership positions in healthcare focusing on lean process improvement of staffing and resource management. He assists organizations thru innovative solutions and benchmarks in the re-design and standardization of scheduling policies, clinical integration, compensation metrics, recruitment, communication, on boarding and retention strategies.

Tel: 856-231-5340
Email: william.reau@hallmarkhealthcareit.com
LinkedIn

Neeraj Isaac

Neeraj Isaac

Principal and CTO

Ms. Isaac has over 20 years of experience managing information systems and implementing infrastructure improvements. She has an established track record in designing and developing high-payoff systems to help organizations achieve immediate bottom-line improvements.

Dave Butcher

Dave Butcher

Business Development

Dave with 15 years of business development experience in the healthcare and finance industries has distinguished himself as a detailed and actionable business leader. His acumen for business development, building and maintaining equitable business relationships are what drive him each day. His core belief that each client deserves the best solution delivered with the highest quality allows for a genuine, sincere and educated customer facing interaction.

Tel: 856-231-5340
Email: dave.butcher@hallmarkhealthcareit.com
LinkedIn

Jay Talluri

Jay Talluri

Chairman - Hallmark Group of companies

Jay Talluri is the Chairman of Hallmark Group of Companies. He heads a global conglomerate that deals in multiple businesses – IT, Healthcare, and Finance. An IT professional, turned entrepreneur, Under his leadership, the company has consistently grown in capability, influence, revenue and people.

Bidlur Shivaprakash

Bidlur Shivaprakash

BOD

Shivaprakash currently is a BOD of Hallmark Healthcare Solutions, LLC, and CEO of IBS Fintech Pvt. Ltd. He is also currently on the Board of a California Non-Profit organization, Self Enquiry Life Fellowship.